Social security number
Sex
How satisfied are you with the application procedure altogether?
Clients' privacy is taken into account.
I received clear information about my unemployment benefit.
The reception desk staff were friendly.
The agreements with me are followed through.
I feel I'm taken seriously.
My contact person succeeds in motivating me.
My contact person takes her/his time with me.
My contact person carefully prepares her/his interviews with me.
It's clear to me what my rights are.
My contact person points out fitting job opportunities.
I have clear agreements about the remaining procedures.
It's easy to find information regarding my unemployment benefit.
My contact person always does what she/he promises.
I've been told clearly how my application process will continue.
I know who can answer my questions on my unemployment benefit